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CHAPTER 15 ( OUTSOURCING IN THE 21 CENTURY )

CHAPTER 14 ( CREATING COLLABORATIVE PARTNERSHIPS )

CHAPTER 13 ( E - BUSINESS )

CHAPTER 12 ( INTEGRATING THE ORGANIZATION FROM END TO END - ENTERPRISE RESOURCE PLANNING )

CHAPTER 11 ( MAINTENANCE )

CHAPTER 10 ( QUALITY CONTROL )

CHAPTER 9 ( INVENTORY MANAGEMENT )

CHAPTER 8 ( AGGREGATE PRODUCTION PLANNING )

CHAPTER 7 ( WORK MEASUREMENT )

CHAPTER 6 ( VALUING ORGANIZATIONAL INFORMATION )

CHAPTER 5 ( ORGANIZATIONAL STRUCTURES THAT SUPPORT STRATEGIC INITIATIVES )

CHAPTER 4 ( MEASURING THE SUCCESS OF STRATEGIC INITIATIVES )

CHAPTER 3 ( STRATEGIC INITIATIVES FOR IMPLEMENTING COMPETITIVE ADVANTAGES )

CHAPTER 2 ( IDENTIFYING COMPETITIVE ADVANTAGES )

CHAPTER 1 ( BUSINESS DRIVEN TECHNOLOGY )