CHAPTER 1 ( BUSINESS DRIVEN TECHNOLOGY )
1 / 10 / 2017
INFORMATION TECHNOLOGY'S IMPACT ON BUSINESS OPERATIONS
- Organizations typically operate by functional areas or functional silos
- Functional areas are interdependent
INFORMATION TECHNOLOGY BASICS
- Information technology (IT) a field concerned with the use of technology in managing and processing information\
- Information technology is an important enabler of business success and innovation
- When beginning to learn about information technology it is important to understand :
a) Data, information and business intelligence IT resources
b) IT cultures
- Management information systems (MIS) a general name for the business function and academic discipline covering the application of people, technologies and procedures to solve business problems
- MIS is a business function, similar to Accounting, Finance, Operations and human Resources
INFORMATION
- [Data] - raw facts that describe the characteristic of an event
- [Information] - data converted into a meaningful and useful context
- [Business intelligence] - applications and technologies that are used to support decision-making efforts
IT RESOURCES
- People use
- Information technology to work with
- Information
IT CULTURES
- Organizational information cultures includes:
a) Information-Functional Culture - Employees use information as a means of exercising influence or power over others. For example, a manager in sales refuses to share information with marketing. This causes marketing to need the sales manager's input each time a new sales strategy is developed.
b) Information-Inquiring Culture - Employees across departments search for information to better understand the future and align themselves with current trends and new directions
c) Information-Discovery Culture - Employees across departments are open to new insights about crisis and radical changes and seek ways to create competitive advantages
d) Information- Sharing Culture - Employees across departments trust each other to use information ( especially about problems and failures ) to improve performance
INFORMATION TECHNOLOGY'S IMPACT ON BUSINESS OPERATIONS
- Organizations typically operate by functional areas or functional silos
- Functional areas are interdependent
INFORMATION TECHNOLOGY BASICS
- Information technology (IT) a field concerned with the use of technology in managing and processing information\
- Information technology is an important enabler of business success and innovation
- When beginning to learn about information technology it is important to understand :
a) Data, information and business intelligence IT resources
b) IT cultures
- Management information systems (MIS) a general name for the business function and academic discipline covering the application of people, technologies and procedures to solve business problems
- MIS is a business function, similar to Accounting, Finance, Operations and human Resources
INFORMATION
- [Data] - raw facts that describe the characteristic of an event
- [Information] - data converted into a meaningful and useful context
- [Business intelligence] - applications and technologies that are used to support decision-making efforts
IT RESOURCES
- People use
- Information technology to work with
- Information
IT CULTURES
- Organizational information cultures includes:
a) Information-Functional Culture - Employees use information as a means of exercising influence or power over others. For example, a manager in sales refuses to share information with marketing. This causes marketing to need the sales manager's input each time a new sales strategy is developed.
b) Information-Inquiring Culture - Employees across departments search for information to better understand the future and align themselves with current trends and new directions
c) Information-Discovery Culture - Employees across departments are open to new insights about crisis and radical changes and seek ways to create competitive advantages
d) Information- Sharing Culture - Employees across departments trust each other to use information ( especially about problems and failures ) to improve performance
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